This doesn't belong here, this belongs in a ticket. From what I can see, my colleague that jailed you simply did his/her job. You were jailed for the same offense just a few days ago so you knew this is against the rules, yet you decided to do it again just days after your other offense. I hope you take the offense more seriously from this point forward.
As for the ticket that you filed, I'm assuming you filed it under 'questionable GM activity', this means only the higher-ups can see/read and respond to your ticket so Shino has not been 'ignoring' your ticket. Shino has no access to the ticket you filed.
If you have any other questions feel free to add them to your ticket or send me a PM for I am closing this topic.
Regards,
Bishop