Victoria Posted May 3, 2013 Report Posted May 3, 2013 I have been a GM on several servers, and I can tell you that the GM's here don't really care about cheaters. Maybe at first they did, but the current GM staff is useless from what I have seen. They don't look for cheaters (they claim they do but it's a load of crap), and they don't look into cheaters when they are reported ingame. If the reports aren't done on the tickets then they aren't looked into, which mind you is retarted when trying to report a bot that warps away from you in under as second. The current GM team has no idea what they are doing when it comes to finding programs or sprite edits. So all in all the current GM team is useless for everything except hosting events. That's from my experienced ex-GM point of view. Sorry if I offend any of you GM's but that's my opinion on your performance. Rule#7 Don't directly or indirectly attack the server/staff/updates in your suggestions. If you want to make your case heard, it's best to be polite and thoughtful. :)
zergling Posted May 3, 2013 Report Posted May 3, 2013 Sometimes the truth hurts, and nothing that I have said is untrue. That's all fact about what's going on with the GM staff team.
Lenneth Posted May 3, 2013 Report Posted May 3, 2013 How about hiring Police GMs? those GMs' main priority is to deal with offenses, and patrol ingame. Have at least 2 Police GMs from different time zones. As for expected GM commitment, I believe it is stated clearly in the recruitment thread. So all applicants should fully understand what they are signing up to. Yes it is noble of them to sacrifice their time to be on their GM char to help out, and together with this gratitude/acknowledgement/prestige, also comes great responsibility and commitment. So i never thought the reason of GMs' need to play on their legit as a really great excuse for not being active, if they prefer devoting more time on their legit, it may just suggest they are more suited being players rather than GMs. Real life commitment can be excused though I think if it comes a time that the GM is too preoccupied by his/her real life commitment then it is probably a good idea to resign and have someone who can commit take over the place, he/she can chose to return to the team when his/her real life issues got sorted out since GM recruitment takes place quite frequently. This is just a general opinion, not referring to anyone since i don't know any GM here well enough to comment.
zergling Posted May 3, 2013 Report Posted May 3, 2013 I have already suggested hiring police GM's to hunt for the programs/bots/ect, and was shot down by Genesis. So I'm not too sure how far that will last. I have even offered my services as a police GM to hunt for bots and programs. It's all up to Genesis, and if he wants to actually do something about the crap that's going on here.
Shino Posted May 3, 2013 Report Posted May 3, 2013 (edited) I actually do not know how you would know that we are not trying to catch cheaters when I mostly spend my time online hunting bots(Which is why I don't do events as much as I should be). Just because you don't see us online that it means we are off. But sure, I take everyone's comments and I will be more active for the PvP ladder. Although I got to tell you that whenever I am online, I rarely see people ladder. The only time I have monitored the ladder last week is when some players reported about a certain sinx. But sure, I will dedicate some more time on monitoring the ladder. I am mostly always online in the forums. if you cannot catch me in game, message me here and I will go online just for you. I am not sure if I have mentioned it, but I cannot always be in a windows machine, as I hated coding in it. So if I am off, I might be using my other PC. so please message me here in the forums. As for the program users/sprite edits and other stuff. I cannot monitor for_fild for hours just to wait for them to show up when I could be using that time to hunt bots. We have different timezones, please take that into consideration. If you suspect a player using any of those things, make a ticket. As I said, we have different timezones and I may not be online when you see him. So making a ticket would be better(include the server time you witnessed it) and that would make it easier for us to monitor certain people. And I gotta be frank here, you imply that you see tons of people using them, and yet I haven't received ANY report from you Zergling about it. @Cherry Kiss I edited the topic title, sorry :3 Edited May 3, 2013 by Shino
bboygarrison Posted May 3, 2013 Report Posted May 3, 2013 uhmm... maybe the player just encouraged his/her newbie/airheaded guildmates to kill him in pvp room... i remember when i was still nub and was using a sinx that time... someone (i'm not gonna mention his name as a form of respect), he was taunting everyone in guildchat. Not cursing, but talking like he was the strongest, acting all airheaded. then he said, he'll give 20 tokens to whoever gets his skull. so me and my friend sinx came in pvp room and got killed so many times. my friend sinx got 20 toks cuz he got a skull, but me, being a newbie, i tried to kill him even if my gears were half assed xD so, not knowing, i fed him. and maybe thats why he got so many kills. maybe thats how the other players got high kills... i'm saying, it's not a bad idea... 20 toks for just 1 skull??
Luxiana Posted May 3, 2013 Report Posted May 3, 2013 I suggest you guys to stay on topic, rather than make this thread become about a GM activity bashing back and forth and it gets closed up. Shino explained it all, I've been a former GM myself, and yet I know how it is to be on both, players and GMs side. :) Also if you have an experience of GM ignoring you, you could contact one of the higher ups on skype and msn and talk to them about it. Keep in mind that that one GM that's online may be handling a lot of requests at one time, and it may take a little bit for him/her to reply to you, which does not necessarily mean he/she is ignoring you or doesn't wanna do anything about your request. Sometimes, especially in ladder stuff, cases must go through a few processes before the action is taken, and the action usually happens after the ladder week is over. Sometimes one of GMs doesn't know if that one person warping around is really a bot or not and is in need of second opinion. Sometimes some of them cannot find the right codes and they need somebody else to do so. It does not mean they don't want to help, or they don't care about what's going on, it's just that sometimes it is better to double check things, or ask for another's opinion. I had a lot of hard time making some decisions sometimes, and that second opinion really helped me out. Anyway, bboygarrison, that's indeed a tricky way to get kills -though I myself would probably just ignore his words and block him or something P:. You must understand, however, that I'm not sure that this would be considered as feeding since he have not directly go and ask you to go in PvP and let him kill you - you went there by your own will, he've not used his other characters to kill you/them (his IP is not the same as yours/theirs, etc.) :3
Lenneth Posted May 3, 2013 Report Posted May 3, 2013 I won't consider bboygarrison's case feeding since there is some form of dueling involved, and you didn't get killed voluntarily.
Cherry Kiss Posted May 3, 2013 Author Report Posted May 3, 2013 How about hiring Police GMs? those GMs' main priority is to deal with offenses, and patrol ingame. Have at least 2 Police GMs from different time zones. As for expected GM commitment, I believe it is stated clearly in the recruitment thread. So all applicants should fully understand what they are signing up to. Yes it is noble of them to sacrifice their time to be on their GM char to help out, and together with this gratitude/acknowledgement/prestige, also comes great responsibility and commitment. So i never thought the reason of GMs' need to play on their legit as a really great excuse for not being active, if they prefer devoting more time on their legit, it may just suggest they are more suited being players rather than GMs. Real life commitment can be excused though I think if it comes a time that the GM is too preoccupied by his/her real life commitment then it is probably a good idea to resign and have someone who can commit take over the place, he/she can chose to return to the team when his/her real life issues got sorted out since GM recruitment takes place quite frequently. This is just a general opinion, not referring to anyone since i don't know any GM here well enough to comment. +1
nellysky Posted May 3, 2013 Report Posted May 3, 2013 You have to understand that most of the GMs are also players with their own lives. You don't expect them to be on GM char 24/7 just for you. It is not the player's job to hunt the cheaters, sure, but it is not that hard to report someone through the ticket system. I for one reported tons of people and they got dealt on pretty quickly, so I don't know about your case if it is true or not, since my experience with them says something else. have you actually seen the feeders that were reported that actually got their pvp tokens? because I reported tons of feeders and they didn't make it to the hall of fame. reported suspected bots also and they are dealt with pretty quick. I don't see the harm of reporting someone that takes 2 mins through the ticket system. Most of the GMs do their job because they wanted to, they don't even get paid for it. They take like a few mins or hours of their time to do GM stuff when they would've been using it for a better way like farming or pvping on their mains. let me ask if u dont mind.. how did u know about GM's stuff's?... Hmmmmmmmmm
zergling Posted May 3, 2013 Report Posted May 3, 2013 GM's that are hired know what they are supposed to be doing, and they have accepted the fact that they have their responsibilities when they accepted the position. This means that their job is to be finding illegal activity and putting a stop to it. Ask any other server admin or GM, and they will tell you that their job is to hunt illegal activity, and not to just host 1 or 2 events and think they did a good job. Now on another note, there are some good GM's that do their job, but one good GM for every 3 bad ones is a losing fight. You need a team of good GM's to put a stop to illegal activity. If Genesis decides to hire police GM's, then it might help the server some, but it's up to him. If he doesn't initiate the change then nothing will ever change.
Victoria Posted May 3, 2013 Report Posted May 3, 2013 GM's that are hired know what they are supposed to be doing, and they have accepted the fact that they have their responsibilities when they accepted the position. This means that their job is to be finding illegal activity and putting a stop to it. Ask any other server admin or GM, and they will tell you that their job is to hunt illegal activity, and not to just host 1 or 2 events and think they did a good job. Now on another note, there are some good GM's that do their job, but one good GM for every 3 bad ones is a losing fight. You need a team of good GM's to put a stop to illegal activity. If Genesis decides to hire police GM's, then it might help the server some, but it's up to him. If he doesn't initiate the change then nothing will ever change. It seems to me that your convincing the GMs to hire some Police GMs so you can be one?, Im satisfied with the GM Staffs right now and their doing their jobs and responsibilities. Though maybe sometimes some players are cheating without any GMs that are available(maybe), they will get punished as soon as you REPORT them :) you dont need to be a GM to do a certain job, even if your just an ordinary player you can be a POLICE PLAYER who can look and search for bots,feeders etc. and report them :3
Veracity Posted May 4, 2013 Report Posted May 4, 2013 Thank you to everyone who offered constructive criticism. We're going to be addressing this issue as soon as possible (within the next couple of updates, hopefully), as well as some other issues. We realize that there is always room for improvement and we are constantly striving to make the server better, even if it's not always apparent to everyone. Please be assured we're actively working on a solution to this right now.
