Hello Catalyn, welcome to the server :) I hope you're going to have fun around here!
If you have any questions feel free to stop at Helpdesk which in on the left side of Forsaken city (@go 25) to ask GMs, or just ask around players ingame, I'm sure there's some of the people willing to help you. There's also a Support section on forums, so if you are more of a forum person, you can ask your questions there. For any more severe reports (such as, but not limited to scams, hacks, bug reports, etc) theres a ticket system where you can communicate and gain help from GMs privately - meaning nobody but you and Gamemasters will see your ticket. Also please make sure you atleast do a quick scan through our rules, so that you'll have atleast slight ideas of what you shouldn't be doing, therefore if you just scan through them, you won't really come across any trouble here.