Yeah, is a pain in the ass to be blamed when you are inocent(everybody understands that).
But try to be in the GM point of view.
GM usually are friendly and kind, but if someone is doing anything illegal like spammin or skill spamming is their job to mute them...
If you were GM, and you catch someone doing any illegal action,
do you REALLY wouldn´t be rude with him/her?
well... skill spamming is even ruder...
And since the are demihuman ;D they could make mistakes. So let it be...
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Finishing this, check for virus (they could press your key) or if your keyboard is to old, one of the keys could have been blocked(and you could have a skill asigned to that key).
This is extrange but possible...