prodigaljohn Posted July 5, 2014 Report Posted July 5, 2014 Dear admin/Gm's:I had ordered some cards via the donation page of the forsaken-ro website. It is almost 24 hours and I STILL have not received any email/response from the GM team. I am sure that the order was placed because it prompted "your order was placed". My purchase amounted $12.50. Any reply or email about my order status from the GM-team would be highly appreciated.respectfully,prodigaljohn Quote
Aerofox Posted July 5, 2014 Report Posted July 5, 2014 You receive your donation items within 24 hours. Genesis does donations twice a day. If you do not receive them within 24hours please create a ticket according to the ticket guidelines.
prodigaljohn Posted July 5, 2014 Author Report Posted July 5, 2014 how do i make a ticket for this kind of problem? and just a question. can admins/gm's view a private ticket?
Aerofox Posted July 5, 2014 Report Posted July 5, 2014 (edited) You can make tickets via the Ticket System.http://www.forsaken-ro.net/forum/index.php?app=ticketsWhen choosing which ticket department your ticket is about, select 'Other Reports'And yes, only GMs and Admins can view your ticket. Edited July 5, 2014 by Aerofox
Genesis Posted July 5, 2014 Report Posted July 5, 2014 I'll be handing them out in the next 20 minutes. It was 4th of July yesterday so i was busy with family. Sorry for the delay!
