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Mouse clicks on laptop track pad not working


I am having issues with my Dell Latitude 7490. there are two sets of mouse buttons as this has a rubber trackpad in the middle of the keyboard between the "G" "H" and "B" keys on the keyboard with mouse buttons below the space bar as well as a traditional trackpad with mouse buttons below the keyboard. the upper buttons with the rubber pad work, but the lower ones with the traditional trackpad and buttons does not work in game. any suggestions as to why and how to fix?

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