Mokona89 Posted October 3, 2016 Report Posted October 3, 2016 Hello , i have problem with how to redeem donation item.I bought High Wizard Card yesterday, and until now im no receive that item in my storage. i already chat sir Jorge via skype but he did not reply.any other way to tell admin if i want to redeem my donation item ?
ShadeIromatak Posted October 3, 2016 Report Posted October 3, 2016 Sometimes it takes a little longer for them to process it or they just haven't seen the order yet. They are pretty quick, it's just a matter of if they have seen the order or not yet. The longest it has taken for me to get an item is two days and the shortest it has taken was 5 minutes haha, so they'll get to you as soon as they can. The best thing you can do is message Jorge on skype [do not spam him please] your characters IGN and the order # that you should have recieved when you purchased sed item through e-mail. Hope this helps ^-^
Genesis Posted October 5, 2016 Report Posted October 5, 2016 You should be all set now. We say 24-48 hours from when you place the order but in reality, it is much less. I hand orders out 9~11 AM and 9~11 PM everyday. Please note, if there is an issue with the order, we will sent you an email to the address you used to place the order to keep an eye out if you haven't gotten your items! 1
SweetTooth Posted October 6, 2016 Report Posted October 6, 2016 Just wait for right time bro :) or donate at the right time. GM Genesis here gave my donation item for like 5 minutes that was fast and the other one gm gave it the same day.We have different time zone and sometime gm Genesis needs to verify it. :th_ok: :th_ok: :th_ok: :th_ok:
