Veracity Posted October 11, 2014 Report Posted October 11, 2014 Hi all, Our log in server is currently experiencing some issues. If you don't log off your character, you'll be able to play the game as usual. We are working to get it resolved as soon as possible and will keep everyone up to date. Sincerely, fRO Administration 1
Veracity Posted October 11, 2014 Author Report Posted October 11, 2014 We've confirmed the issue is with our host, not on our end. Unfortunately this means only our host can resolve the problem. We're hoping it will be fixed soon, we will keep everyone up to date as we hear status updates from our host. To compensate for the inconvenience, we will be having 2x vote points for awhile! Also, we are working on a big update, celebrating Halloween! :) Update: The server will be down for a little while so our host can resolve the issue. Please be patient and bear with us. We really appreciate your understanding and support! 2
Genesis Posted October 11, 2014 Report Posted October 11, 2014 Hey guys, The server is back up but there are still serious connectivity issues. The host is looking into it, seems to be something on their side. I will keep you guys updated. For now, please just me patient. :) 3
Veracity Posted October 11, 2014 Author Report Posted October 11, 2014 Hi guys, unfortunately it looks like it's having connectivity issues again. We're working with the host to figure out what the issue is and will keep everyone updated. We're really sorry for the inconvenience, and hopefully this will be resolved soon. 1
Veracity Posted October 11, 2014 Author Report Posted October 11, 2014 If you're having trouble connecting, try patching and logging in again. We're trying a potential fix now.
Dream Posted October 11, 2014 Report Posted October 11, 2014 If you are unable to patch, you can download the manual patch off the website (click here) and extract it into your current fRO Folder. =]
Veracity Posted October 12, 2014 Author Report Posted October 12, 2014 It seems the login issues are still present. We're doing everything we can to resolve the issues with our host, we'll keep everyone updated. Thank you so much for bearing with us, we hope this will be resolved soon! 1
Genesis Posted October 12, 2014 Report Posted October 12, 2014 Guys, We have completely changed the server's hardware. We believe the issue might have been the network card. The server is currently up, and we will continue to monitor it to see if this fixed the issue. Make sure you patch or download the new manual patch or you will not be able to connect!!! Thank you all for your patience!
Genesis Posted October 12, 2014 Report Posted October 12, 2014 We have moved the RO server to a new VM and reinstalled the OS. We are testing to see if the connectivity issues are resolved by this action.
Genesis Posted October 14, 2014 Report Posted October 14, 2014 If you were unable to get your Treasure Boxes as a result of the downtime, add me to skype so i can help.
