Re: Bans

[Veracity]

If you're banned, please be calm. We are in the process of unbanning everyone who was incorrectly banned. However, it is going to take some time. Once everyone is unbanned, we are going to enable WoE again to return their castles to the original owners.

Edit: Everyone who was wrongly banned should be unbanned now. We've increased WoE drop rates by 50% for the next week. We're very sorry about this inconvenience.

The GM who was responsible for this acted on his own and has been banned. Not only was his GM blocked, but ALL of his legit accounts were blocked/banned as well.

To make sure nothing like this ever happens again, we are changing our policies on hiring GMs and will monitor GM's activity 24/7. Again, we are very sorry for this and thank everyone for their patience and understanding.

[benchiiie]

miss vera, i filed a ticket. and with it, i got SSs too that claims the Holy Shadow Agit belongs to us during the last mins of the WoE. was the WoE still counted or not?

[Akosibonbon]

<3 <3 <3 <3 Love Lots Lots lots and more

[jameslamela]

thanks for quick action GM vera...

[JheiDhie]

i was banned

[Veracity]

Updated first post to reflect this:

Everyone who was wrongly banned should be unbanned now. We've increased WoE drop rates by 50% for the next week. We're very sorry about this inconvenience.

The GM who was responsible for this acted on his own and has been banned. Not only was his GM blocked, but ALL of his legit accounts were blocked/banned as well.

To make sure nothing like this ever happens again, we are changing our policies on hiring GMs and will monitor GM's activity 24/7. Again, we are very sorry for this and thank everyone for their patience and understanding.