Bullet_Proof Posted December 31, 2012 Report Posted December 31, 2012 i just spent about 34 dollars buying donated items and i cant redeem my tokens or gears or cards i bought whats the problem
Rayray Posted December 31, 2012 Report Posted December 31, 2012 i believe you have to email them and wait until Genesis logs in your account and puts the items.
Bullet_Proof Posted December 31, 2012 Author Report Posted December 31, 2012 i believe you have to email them and wait until Genesis logs in your account and puts the items. i believe you have to email them and wait until Genesis logs in your account and puts the items. i already emailed them when i got the transaction complete form
Bishop Posted December 31, 2012 Report Posted December 31, 2012 Once you've send the email it usually takes 1 up to 2 days before the items are added to your account. If you do not receive the items within this time period, feel free to make a ticket :)