Hollister Posted December 19, 2010 Report Posted December 19, 2010 OK... when we tried to retrieve the password it said: We have encountered error/s: * The username contains invalid characters! WTH IS A INVALID CHARACTER?? LOL GM HELP ME PLEASE!!!
Nadtorious Posted December 20, 2010 Report Posted December 20, 2010 ( ) [ ] \ ; : , < > @ I think those are some of them so called invalid characters.
Miracle Posted December 21, 2010 Report Posted December 21, 2010 I assume you mean you're using the control panel to try to recover your friend's password correct?The control panel doesn't accept account names with 'invalid characters' as those listed by Nadtorious, use a ticket to recover your password for this case.