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Genesis

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Community Answers

  1. Genesis's post in Editing Key Bindings was marked as the answer   
    Hi,
     
    This isn't possible on pre-Renewal. 
  2. Genesis's post in Macro Question was marked as the answer   
    Yes.
  3. Genesis's post in Guild Emblem Issues. was marked as the answer   
    http://write.ratemyserver.net/ragnoark-online-how-to/guild-emblem/
     
    If that doesn't work, people in the discord can do it for you, or guide you.
  4. Genesis's post in crash was marked as the answer   
    You'll need to provide more details in order for us to help.
  5. Genesis's post in Error was marked as the answer   
    The error message tells you what the issue is.
  6. Genesis's post in Help was marked as the answer   
    You'll need to be more specific as to what you need help with. All account recoveries are handles through the control panel, or for manual recoveries, the ticket system.
  7. Genesis's post in Can't run the game was marked as the answer   
    Try deleting cps.dll from your fRO directory. If that does n ot work, try reinstalling the all-in-one.
  8. Genesis's post in i can't resend confirmation email and my ID is blocked?? was marked as the answer   
    Hi,
     
    You had a typo when you initially registered your email. I have validated your account for you.
  9. Genesis's post in Game stop responding after character select was marked as the answer   
    Try resetting all of your character's looks and position.
  10. Genesis's post in Can't click anything was marked as the answer   
    Do you have an external mouse you could try to confirm whether it is a trackpad issue or not?
  11. Genesis's post in Can't resize window was marked as the answer   
    Follow this guide:
     
     
  12. Genesis's post in Can't download was marked as the answer   
    This is fixed.
  13. Genesis's post in Game crashes after character select was marked as the answer   
    Looks like you have a macro software enabled. You' ll need to disable it.
  14. Genesis's post in Help with Mac! was marked as the answer   
    Use Parallels in coherence mode. That is what I use, and it works fine.
  15. Genesis's post in Ping Reducer Application (Kill Ping) was marked as the answer   
    Unfortunately, we don't offer support for any ping zappers. Your best bet is to contact them, since the issue is with their software.
  16. Genesis's post in fRO Keeps Crashing was marked as the answer   
    What version of fRO are you on? We released a patch yesterday. If you aren't on 8.3, you need to either patch or download the latest installers.
  17. Genesis's post in Help Needed On Window 8 was marked as the answer   
    You should run setup.exe as administrator. 
     
    Here is a guide:
     
  18. Genesis's post in Weird Error when logging in was marked as the answer   
    More than likely because you alt tabbed while running the game. The game doesn't like being run in the background.
  19. Genesis's post in Screen Flash after Game Patch was marked as the answer   
    The issue ended up being the user had no sound producing device enabled.
  20. Genesis's post in After Installing (Need Help) was marked as the answer   
    I'll have to take a look.
    Message me on discord at jorgeluisf350#6842
  21. Genesis's post in Game crashing was marked as the answer   
    Ensure you are using our all-in-one and you should not error. This error seems to be from a poor installation.
  22. Genesis's post in Error Code 740 was marked as the answer   
    Try running the exe as administrator.
  23. Genesis's post in need update gs g. ring was marked as the answer   
    This isn't really a helpdesk question, more of a suggestion. It also isn't very clear what you are even suggesting.
  24. Genesis's post in Hello! New here, what now? was marked as the answer   
    1. If you deduct vendors and people who are afk, you will have about 300~500 people who are active. RO is not as popular as it was in 2009.
    2. WoE is the biggest draw. GvG and Battle royale after the changes we have planned will also be pretty hot.
    3. It's populated and competitive.
    4. I think KING on the discord is recruiting and helping new players out. 
  25. Genesis's post in FROexe Launch problem with Windows10. Need Help! was marked as the answer   
    You'll need to run the executable as administrator. 
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