Nothing stops people helping others. The 'Support' Section of the forums is public anyway, so you can have an input there. That's where I like to post possible solutions to other's problems. You don't need the title of 'Moderator' or whatever to help people...
The ticket system, which is private, I mainly use for in-game bugs, reports or account issues that a forum moderator wouldn't really be able to help with.
This is why I don't agree with this suggestion and see no real need for it.
As for the Scripting suggestion, I don't see a problem with the speed that the updates are coming out, speeding up the process may just put a strain on new idea's having to be thought. But it's a good idea if extra help is needed.