why banned even it is my first time?

[prap0326]

hello i would like to play forsaken ragnarok yet everytime i log in it always says banned due to scamming.. it is my first time to play the game.. i tried to make 2 account yet same. whay should i do? i really wanna try this game

[Artemis]

For these types of cases please make a ticket and we can help you

Ticket System -> https://forsaken-ro.net/forum/support/