yuekakii Posted February 8, 2010 Report Share Posted February 8, 2010 hi guise so I just donated not long ago, but it has been a week or more since and I still haven't received my items I just figured it was because I did something wrong, or forgot a few steps the latter, I did (which was to send an e-mail to [email protected]) my suggestion is: can you please put up I guess clearer instructions on how to donate via paypal and westernunion? because since the other methods are via mail, I don't really see the need to send some sort of confirmation e-mail plus, the paypal page lacks any info whatsoever on how to donate lmao doing that would be much appreciated and probably would make life easier for newbies to the donation system like me xD again sorry if this topic has already been brought up, I admittedly didn't browse through the topics in this section xP Link to comment Share on other sites More sharing options...
supream Posted February 9, 2010 Report Share Posted February 9, 2010 if its been a week and you havent received your items your not going to be getting them. in order for you to get them u gota send a receipt to geni proving you donated. Link to comment Share on other sites More sharing options...
Amicable Posted February 9, 2010 Report Share Posted February 9, 2010 Well on Paypal Fill up that list with your Credit Card number, name, last name,Expiration date for your card,email, address,etc. Next,Check you e-mail on yahoo or whatever you have. Make a new letter To:[email protected] Username:???????? Amount Spent:$000000000000.00 Donated For:[things you bought on the donation] Well on Paypal Fill up that list with your Credit Card number, name, last name,Expiration date for your card,email, address,etc. Next,Check you e-mail on yahoo or whatever you have. Make a new letter To:[email protected] Username:???????? Amount Spent:$000000000000.00 Donated For:[things you bought on the donation] That may not help you but that is a brief summary of how to donate Link to comment Share on other sites More sharing options...
veg Posted February 9, 2010 Report Share Posted February 9, 2010 (edited) also dont forget to include your id transaction number or code.. they check it from that id.trans code.. or you just pm gen about the matter of yours.. Edited February 9, 2010 by veg Link to comment Share on other sites More sharing options...
Devotion Posted February 9, 2010 Report Share Posted February 9, 2010 Try PMing Genesis and Relinquish. Link to comment Share on other sites More sharing options...
yuekakii Posted February 9, 2010 Author Report Share Posted February 9, 2010 Try PMing Genesis and Relinquish. I sent an e-mail to [email protected] yesterday, so I'm kind of expecting items soon I guess if by pming you mean in-game, will do, thankies <3 Link to comment Share on other sites More sharing options...
Devotion Posted February 10, 2010 Report Share Posted February 10, 2010 No I meant on forums. Relinquish does a lot of donations but unless you catch him when he does them in game you won't ever be able to see him in game. PMing him on forums is better. What's the character name you gave in your email? I can probably speak to Genesis about it. Link to comment Share on other sites More sharing options...
yuekakii Posted February 10, 2010 Author Report Share Posted February 10, 2010 No I meant on forums. Relinquish does a lot of donations but unless you catch him when he does them in game you won't ever be able to see him in game. PMing him on forums is better. What's the character name you gave in your email? I can probably speak to Genesis about it. oh I just pm'd Genesis, I think he just logged in my account to deposit my items xD thanks for clearing things up! <3 Link to comment Share on other sites More sharing options...
gtx0032 Posted February 10, 2010 Report Share Posted February 10, 2010 for paypal users - paypal sends you an invoice via email whenever you do a succesful purchase so you can just forward that invoice including your username and passowrd to [email protected] Link to comment Share on other sites More sharing options...
veg Posted February 10, 2010 Report Share Posted February 10, 2010 for paypal users - paypal sends you an invoice via email whenever you do a succesful purchase so you can just forward that invoice including your username and passowrd to [email protected] what? is it a must giving password for donate now? Link to comment Share on other sites More sharing options...
Cirrus Posted February 11, 2010 Report Share Posted February 11, 2010 On the suggestion, yes please. It's kinda hard directing newbies to a site that lacks instructions. Link to comment Share on other sites More sharing options...
Wish Posted February 28, 2010 Report Share Posted February 28, 2010 On this...it's planned, we just need people to be willing to take screenshots during their donation process and write out instructions. Might be something in it for them, according to Genesis. :) Let someone on the team know if you're interested. Link to comment Share on other sites More sharing options...
Adum* Posted March 1, 2010 Report Share Posted March 1, 2010 If only I knew about this, I should have taken SS when I donated not long ago. >.> Link to comment Share on other sites More sharing options...
Wish Posted August 4, 2010 Report Share Posted August 4, 2010 We now have very clear guides on the forum, thanks to Barbie. You can check them out in the general discussion area! - Accepted - Link to comment Share on other sites More sharing options...
