Pretty much.
If you can speak calmly and collectively they'll usually be gracious enough to tell you "no, sorry."
but if you repeatedly spam and babble you'll get "no" or eventually just get ignored.
60k worth of stuff? Doubtful. And if so, it's probably your own fault.
As far as me speaking like I know everything, I can only say so until proven wrong.
Been waiting here for that to happen for about about 2+ years.
As far as losing stuff. Mang, my account is banned.
Try having an account of 250k stuff banned. It's pwnzormite, sir.
But I must repeat it once more.
If they tell you one time, they can't do anything.
They can't do "anything" about it.
No matter how long you beg.